Welcome to Cramzon! We are committed to delivering your jewelry purchases safely, promptly, and securely. Please read the following Shipping Policy to understand how we handle and process orders.
1. Shipping Destinations
We proudly ship our jewelry products worldwide. Domestic and international orders are both accepted through our online store at https://cramzon.com.
2. Processing Time
- Orders are processed Monday through Friday, excluding holidays.
- Please allow 1–3 business days for processing before your order is shipped.
- Custom or personalized pieces may require additional time. Estimated timeframes will be displayed on the product page.
3. Shipping Methods & Delivery Times
We partner with trusted carriers such as DHL, FedEx, UPS, and local postal services to ensure timely and secure delivery.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (Domestic) | 3–7 business days | Calculated at checkout |
| Express (Domestic) | 1–3 business days | Calculated at checkout |
| International Standard | 7–14 business days | Calculated at checkout |
| International Express | 3–7 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary due to customs, holidays, or unforeseen events.
4. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your shipment directly using the tracking link provided.
5. Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer.
- Cramzon is not responsible for delays caused by customs processing or additional charges.
6. Order Issues & Lost Packages
If your package is lost, delayed, or arrives damaged:
- Contact us immediately at [email protected] with your order number and details.
- We will work with the carrier to resolve the issue as quickly as possible.
7. Packaging
We take great care in packaging your jewelry securely and discreetly to ensure it arrives in perfect condition. Gift wrapping options are available upon request during checkout.
8. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain countries may have import restrictions on jewelry; please check with your local customs office before ordering.
9. Need Help?
If you have any questions or special requests regarding your order or shipping, feel free to contact us:
📧 Email: [email protected]
🌐 Website: https://cramzon.com